Since BlueRoof first launched three years ago we have accomplished a lot- we’ve been voted “Best Real Estate Website” three years in a row, we’ve won the W3 Award (Silver in 2007, Gold in 2008 ) for Best Homepage, Visual Appeal and Navigation, we’ve sold hundreds of homes/year with only a few people, and we’ve built a strong brand in the Utah market with very devoted clients.
And although I have been offered (over two dozen times) to expand into new markets, I haven’t. Don’t get me wrong, the plan has always been to grow, but so far I have not had the chance for a few reasons- first of all Prudential bought the BlueRoof brokerage (but not the website or technology) just 5 months after I started it, back in 2006, and I had to sign a contract stipulating a few things that prevented me from doing anything else. Then we started BlueRoof360 (in April of 2008 ) and in the last 8 months have built over 1200 websites for agents and brokers around the country, which has obviously taken my focus.
But the most important reason I did not expand BlueRoof sooner was that I needed to decide what was the best way for me to grow the brand while ensuring the client experience would not suffer. I’ve watched as other brands have grown to other areas but I didn’t want to grow in the same ways.
Roost partners with a company in each area, meaning the leads are going to any of the company agents, some of whom will do a good job for the clients and some will not (every company has good and bad agents) so they are basically selling leads. Redfin hires their own agents in each market, but that would require me raising capitol and they hire agents who are relatively inexperienced (top agents don’t want to be a desk jockey for another company). Estately refers leads out to other agents and although I like that they have say in the quality of service these agents provide, these agents don’t have an investment in the brand so they aren’t going to promote the brand or be dedicated to it.
I did not want to franchise the name because that would risk the brand being diluted by bad agents/brokers or not being marketed properly and I would have no control over it. I did not want to open my own brokerages in other markets because I would have to bring in investors to raise the necessary capitol and then have other people who do not know the brand, or the real estate business, telling me how to run it. And I didn’t want the website to simply be a lead generator. . I wanted BlueRoof to be represented by people in each market that were invested in the promotion and growth of the brand and the overall experience the client receives working with the BlueRoof team.
I needed to find good, strong, established Realtor teams to work with. Teams who have a lot of experience and can handle the new business that will come, would be dedicated to growing the brand, and also offer excellent service to their clients. People who shared the same vision I have that technology should not only be used to get new business, but to improve the home buying/selling experience of our clients.
Today, I am excited to announce that I have found these teams to partner with in the Denver and Phoenix markets. Teams that I am proud to have represent the BlueRoof brand. And today we are all together launching a new version of the website with some cool new features and upgrades, but have maintained the overall look and feel of the original, award-winning, design.
Our Denver, Colorado team is led by Bob Maiocco with Keller Williams. Bob got into the business in 1992 and he and his team have a lot of experience working with online web visitors, in fact has been a speaker at Keller Williams technology events discussing best practices in utilizing technology. Bob’s team averages $12-$15 Million/year in sales.
In the Phoenix market our team is led by Nate Green, also with Keller Williams. Nate was named the agent recruit of the year in 2004, Rookie of the Year in 2005, was ranked #10 in the nation for volume at Keller Williams November 2005, in 2006 he was named “Cultural Icon” , in 2008 his team were spotlighted in Residential Executive magazine, and the last two years they have been the top agent and team in their office of 120+ agents and have consistently closed $12-$15 Million in sales.
Our new backend system gives our clients tools that are unlike anything else in the industry, including the ability to follow their entire transaction as it happens and see showings and feedback on their listings immediately as it is left. Our new search is, in my opinion, the best in the industry- with the most visual and fun home searching experience online.
I believe that design is the most important element in a website. And by design I don’t just mean looks. At BlueRoof360 our philosophy can be summed up by a quote by Steve Jobs,
“Design is not just what it looks like and feels like, design is how it works.”
We still have a lot of cool social and mobile features we’ll be adding soon, but we wanted to get the new site launched so we can begin promoting it for the spring season and using the cool new back end system for our clients. By the way, I realize that having a landing page that is a map is so… Web1.0, but I wanted the actual site to be able to represent each area separately, but also allow the web visitor to select which area they are interested in.
If you have a few minutes to spare, stop by and look around. I’m always interested to hear what people think.
Here’s to the economy stabilizing, a new presidential administration that actually cares about people who don’t give them money, the Utah Utes crashing the BCS party again, and to a fun and prosperous 2009!